Background and challenges
Founded in 1992, Florajet is the leading French floristry network, boasting more than 4,500 members and catering for more than 120 countries. The company has successfully combined traditional craftmanship and technological innovation to provide its customers with a unique experience, while supporting a local and sustainable approach.
In a highly competitive sector with growing demand for mobile payment solutions, Florajet was looking for a reliable partner to assist its digital transformation and optimise its customers’ payment experience.
MONEXT’s solution
MONEXT was selected by Florajet to process all of its on-line payments. This solution ensures efficient management of payment flow acquisitions and offers quick and easy onboarding.
MONEXT’s teams assisted Florajet from the outset, taking the time to listen and understand its specific requirements. Through an in-depth analysis of its business, MONEXT could provide valuable advice, particularly regarding anti-fraud measures, in order to guarantee secure transactions.
The functionalities rolled out include Apple Pay, which accounted for 14% of sales volumes. This enabled Florajet to adapt to new consumer expectations, particularly when it comes to mobile payments. Florajet also valued the responsiveness of the support team which ensured optimum service quality both for the company and its customers.